Refund & Cancellation
Last updated: 8 August 2026
Cancellation
- Cancel in two taps: Profile → Settings → Subscription → Cancel.
- Access continues until the end of your current billing period.
- Downloaded resources remain yours.
- No partial-period charges after cancellation.
Refunds
- All charges are final. We do not offer refunds on subscription charges or one-off resource purchases — access is delivered immediately.
- To stop future charges, cancel your subscription before the next renewal. You keep access through the period you've already paid for.
- If you were charged in error, charged twice for the same thing, or never received access due to a confirmed system failure, email [email protected] with your account email and Razorpay payment id. We investigate and reverse confirmed erroneous charges via Razorpay.
Failed payments
If a renewal charge fails, we retry over a few days and notify you. Your access continues during the grace period. After retries exhaust, the account returns to free — nothing is lost, and you can re-upgrade anytime.
Contact
Billing help: [email protected] — include your account email and Razorpay payment id if available.